Hi All - we are in the beginning phases of rolling out ITSM 7 here but I have one kind of important question. We are going to be getting a data feed from our payroll system of all employees but the location names that the payroll system uses is different than we want to show in Remedy. What I am wondering is that if we are using AIE to bring the data into Remedy can we make a location alias of the payroll name and it will grab the correct location information. Or am I going to have build my own translation table to clean up the names. E.G. Payroll: Building A and Location Table: Location C's Building A Thanks ITSM 7.0.3 p8 (9005 & 9002) ARS 7.1 p4 ________________________________
Christie Pargeter Legacy Health System IS - Programming SR Technical Analyst cparge...@lhs.org System Office tel: 503-415-5149 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
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