When I do a new install I start at the latest data patch. Deselect the option to install the DSL during ITSM installation.
Then just delete all the data in the PDL:ESID staging tables and import the new data patch as normal. It does, however, take ages to import and then promote the staging data to the DSL. Cheers Peter > That's what we're doing now, such a tedious painful process, that I was > hoping to start at the last update, vs, doing them all. > > We're completing the install, prior to custom configuration and I suspect > we won't upgrade the DSL afterwards, so this shouldn't be a problem, but > see how it could. > > Thanks for the feedback. > > Thanks, > Mark > > ________________________________ > > From: Action Request System discussion list(ARSList) on behalf of Peter > Romain > Sent: Thu 3/5/2009 1:25 PM > To: arslist@ARSLIST.ORG > Subject: Re: How to determine update/patch level of DSL? > > > > Have you ever tried to update the DSL with a new data patch? > > I'm guessing that it will over-write any changes made to the Tier 1-3 > values by customers to make the categorisation better. > > I'm sure there will also be other work to do to fix manufacturers that > have been deleted/renamed since the last data patch. > > >> Yup thats what they told me - I had forgotten where they had directed me >> to look at.. Would have made sense for them to push that information in >> the share properties table too since they do have entries for DSL there >> as >> well. >> >> Joe >> >> >> >> >> ________________________________ >> From: Peter Romain <p.romain.arsl...@parsolutions.co.uk> >> To: arslist@ARSLIST.ORG >> Sent: Thursday, March 5, 2009 11:55:56 AM >> Subject: Re: How to determine update/patch level of DSL? >> >> Mark, >> >> Look at the record in the PDL:ESIDversioninfo form. >> >> Cheers >> >> Peter >> >> >>> Mark, >>> >>> Don't even bother looking there.. I was in that same predicarment a >>> year >>> ago and Remedy support told me some vague reasons on why they stopped >>> keeping it there. >>> >>> My personal feeling is that development forgot to include that arx file >>> within the patch that would update the Share properties form.. >>> >>> Joe >>> >>> >>> >>> ________________________________ >>> From: Mark Lev <mark....@rightstarsystems.com> >>> To: arslist@ARSLIST.ORG >>> Sent: Thursday, March 5, 2009 10:04:58 AM >>> Subject: How to determine update/patch level of DSL? >>> >>> Anyone know how to determine what patch/update level DSL is at? >>> >>> I looked in Share:Application_properties, couldn't find any reference >>> to >>> patch/update. Can't find install logs. >>> >>> Windows >>> ARS 7.1 >>> ITSM 7.0.3 p9 >>> SQL >>> >>> Thanks, >>> Mark >> >> >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
