Good morning, Out of curiosity, has anyone found a way to do automated notifications to business users for various change requests by using AD groups? I was thinking that to avoid customizations, I could either use SLM or Tasks, with the AD group email addresses being imported into Remedy via the AD -> CTM:People integration I already created for users. However, this feels like I'm reinventing the wheel and wanted to see if anyone had a better way of sending automated notifications that is closer to being out of the box.
Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
