Do you mean to say that they intended

$SERVER$ LIKE (( "%"  +  "Server A" ) +  "%" )

to work and that they intended

$SERVER$ LIKE "%Server A%"

NOT to work?  I have a hard time buying that.  At the very least, that would be 
considered a design flaw, since the two statements are equivalent.  I suppose 
that a design flaw doesn't necessarily have to be considered a bug, but to try 
and go that route for something like this is a stretch and seems more like a 
thinly veiled attempt to simply deny that there's a problem.

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Meyer, Jennifer L
Sent: Tuesday, March 17, 2009 10:28 AM
To: arslist@ARSLIST.ORG
Subject: Re: Anyway to read the ARDBC via workflow?- Resolved

**
It does function as designed.


Jennifer Meyer

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Tuesday, March 17, 2009 11:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: Anyway to read the ARDBC via workflow?- Resolved

That's GOTTA be a bug.  That is (or should be) equivalent to

$SERVER$ LIKE "%Server A%"

I'd make them file a defect on that one if I were you.  Of course they'll 
probably come back and say that it "functions as designed"...

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Pruitt, Christopher J
Sent: Tuesday, March 17, 2009 9:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: Anyway to read the ARDBC via workflow?- Resolved

**

I got the solution from BMC Remedy Tech Support. Seems like they can do some 
good from time to time. The answer is

$SERVER$ LIKE (( "%"  +  "Server A" ) +  "%" )

Christopher Pruitt
Consultant Specialist
EDS, an HP Company
mailto: christopher.pru...@eds.com
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From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Scott Illari
Sent: Thursday, March 12, 2009 6:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: Anyway to read the ARDBC via workflow?

**
Chris,

Since you are obviously having issues with the $SERVER$ identification within 
the escalation,  I was wondering if there was something else that you could use 
as a qualifier (even if it isn't as clean).  Just as a test, you could modify 
the qualification for your production server to say $DATE$ > "1/1/70" (which it 
will always be) and on your dev server set it up as $DATE$ < "1/1/70".  
Obviously, this is ugly and a BAD way to get one to fire and one not but if you 
need it done quickly, it will work until you can debug the $SERVER$ issue.  You 
just need to remember to change the qualification in your def or xml file prior 
to migration.

Scott Illari
908-601-8948
http://www.linkedin.com/in/scottillari

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