Jason,
You won't be able to gather the user's computer information thru a filter since they run on the server. You will need to run your $PROCESS$ command in an active link without using "@@". Since you are attempting to do this in a filter, I am assuming timing does not matter so you can capture it on window open, window loaded, display, submit, modify......in the active link. Hope this helps. Scott Illari 908-601-8948 <http://www.linkedin.com/in/scottillari> http://www.linkedin.com/in/scottillari From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jason Tricky Sent: Thursday, March 19, 2009 1:27 PM To: arslist@ARSLIST.ORG Subject: Capture ComputerName and UserName ** I'm trying to capture the computername and windows username using a filter. I tried using Set Fields = $PROCESS$ %COMSPEC% /c echo %COMPUTERNAME% but I get and error -- ARERR [341] Cannot run the requested process Tried using $PROCESS$ c:\windows\system32\cmd.exe /c hostname and I get the Remedy Server information instead of the clients. Thanks, Jason __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
