Thank you everyone. I will give that a try and let you know (tomorrow probably)...
On Mon, 23 Mar 2009 16:28:22 -0500, Dennis Ruble <ddru...@rockwellcollins.com> wrote: >Laurie, >I agree that it sounds weird. In our situation a number of users were >affected, but not all. Our web services worked intermittently as well. We >messed around with it the better part of a day before deciding to restart >everything. The restart of Tomcat brought everything back. I'm guessing >something may have been wrong in Tomcat cache and the restart reloaded it. > Maybe a cache problem could affect a single user too? > >Just giving you ideas! > >Good luck! > >Dennis Ruble >Pr Programmer/Analyst >Rockwell Collins > > > > > >"Muhlethaler, Laurie" <lmuhletha...@firstrepublic.com> >Sent by: "Action Request System discussion list(ARSList)" ><arslist@ARSLIST.ORG> >03/23/2009 04:19 PM >Please respond to >arslist@ARSLIST.ORG > > >To >arslist@ARSLIST.ORG >cc > >Subject >Re: Single user getting FB authentication failed ARERR 623 > > > > > > >Thank you for the reply, Dennis. This is only happening with one user >though so I wouldn't think a restart would make a difference...? > > >On Mon, 23 Mar 2009 16:00:46 -0500, Dennis Ruble ><ddru...@rockwellcollins.com> wrote: > >>Laurie, >>We recently had weird intermittent ARERR 623 errors when midtier was >>involved in anything. A restart of Tomcat cleared the problem, >although >>I'm not sure why... >> >>HTH! >> >>Dennis Ruble >>Pr Programmer/Analyst >>Rockwell Collins >>(319)295-5326 >> >> >> >> >>"Muhlethaler, Laurie" <lmuhletha...@firstrepublic.com> >>Sent by: "Action Request System discussion list(ARSList)" >><arslist@ARSLIST.ORG> >>03/23/2009 03:22 PM >>Please respond to >>arslist@ARSLIST.ORG >> >> >>To >>arslist@ARSLIST.ORG >>cc >> >>Subject >>Single user getting FB authentication failed ARERR 623 >> >> >> >> >> >> >>** >>Hi all ~ I have a user who is getting the ARERR 623 Authentication >failed >>for the flashboard on the IM Manager console table in the user tool. >He >>can successfully view the flashboard if he logs in to other machines. >That >>said, we tried uninstalling and reinstalling the UT to no avail Has >>anyone seen this before? >> >>Windows Server 2003 >>SQL Server 2005 >>MidTier: IIS 6 (Apache Tomcat) >>Java: 1.5.0_15 >> >>7.1.00 Patch 002 >>AR Server >>MidTier >>Admin >>Client >>Flashboards >> >>7.0.03 Patch 006 >>Service Desk >> >>. >>Laurie Muhlethaler >>First Republic Bank >>Remedy Developer / Administrator >>415.364.4436 >> >> >>The information transmitted is intended only for the person or entity >to >>which it is addressed and may contain confidential and/or privileged >>material. 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