How many people using change management for SDLC?Yes, release management is very different from change management. You all might be interested in our AR System-based ActionProgram Manager. (This is an ad, in response to this thread).
A release is usually made up of a large number of bug fixes and enhancements. The critical question is: will each one be completed by the release date? That means date tracking and ActionProgram Manager includes a critical path method date calculator (and Gantt charts and resource charts, etc.) which automatically recalculates the finish dates (actually it tracks 10 dates for each task) of each task in the project. Because it's Remedy based, you can incorporate this program management functionality into your business processes. ActionProgram Manager also includes a template capability. If you have a "bug fix template" and an "enhancement template," the tasks in the project plan are automatically generated. This means incorporating a version of your SDLC into ActionProgram Manager or the template. ActionPortfolio Manager sits in front of ActionProgram Manager and includes a proposed project stage-gate approval process. For demonstration purposes, we created a form that tracks versions of applications. The demo starts with a request for an enhancement for a specific application and a requested finish date. The person who gets it assigns it to a release. The request is approved (or not). If approved, a project record along with the pre-defined tasks are automatically generated. All of the dates have been calculated. You can click on the Gantt chart and see the Gantt chart. You can add this project to a "pool" or "program" (i.e. a group of projects) for the release and see the status of all of the bug fixes and enhancements, each small project, associated with the release in one Gantt chart. The demo goes on from there to track actuals. By the way, you can also assign people to tasks, and see how busy they are at that time. ActionProgram Manager includes a robust resource management capability, including charts that show how busy a person is each day. You can put your cursor on a cell in the chart and see the project and tasks that make up the time for that day. This is one version of the demo. Another version incorporates ActionPortfolio Manager's proposed project stage-gate approval process. These applications can be used for all types of projects, so if you want to incorporate your SDLC, you can. One of our users integrated ActionProgram Manager with their help desk and change management applications to create a Bug Fix application. Another integrated ActionProgram Manager with Asset Management to manage scheduled and unscheduled asset outages. Very cool. Please call me at 310-230-1722 if you'd like to see a demo or talk about this functionality. Our web site is www.pri-us.com. Thanks. Stan. w. 310-230-1722. ----- Original Message ----- From: Pierson, Shawn Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Wednesday, March 25, 2009 7:38 AM Subject: Re: How many people using change management for SDLC? ** We are using Remedy for that, with mixed success. I had to highly customize the approval processes, make some customizations to the Change Management application, and change our development processes to fit the app better. In our situation, BMC had promised us that Change Management was the perfect tool for SDLC, and our management believed them and forced us to do it. There was a lot of headaches in getting it to work, but we are using it now. Personally I would rather use a custom developed application (which we were doing in the past successfully) that integrates with Change Management. I also hope that BMC sales have stopped telling people that Change Management is the appropriate place for tracking software development work. Shawn Pierson From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Covert, Jack Sent: Tuesday, March 24, 2009 5:06 PM To: arslist@ARSLIST.ORG Subject: How many people using change management for SDLC? ** Hi guys. How many of you are using ITSM 7/Change Management for SDLC? Anybody using release management? Details would be great, thanks. Jack Covert Corporate IT Remedy Support Team Remedy Support Team Home Page http://collaborate.mckesson.com/sites/esm/remedy Remedy FAQ Sessions on Thursdays @ 10:30 AM PT Details on Remedy Support Team Home Page __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
