Dennis, Thanks for your response.Previously we were using AR Server 6.3 Patch 10. One thing more I would like to update thatwe are using Weblogic 8.1 sp4. After upgradation to AR Server 7.0.1 Patch 10 we have been receiving ARERROR 9130 continously. Foolowing is that errr message in the arerror.log: An exception occurred from the WebService class : Service specific exception: com.bellsouth.sa.istm.exceptions.ISTMException: No matching service, action combination (ARERR 9130) So could you suggest what could be the resolution? Rajiv Kumar | Capgemini India | Bangalore Consultant | AT&T Office: +91.80.66567000 Ext. 3289 | Mobile: +91-9886211088 Email: rajiv.ku...@capgemini.com Together: the Collaborative Business Experience ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dennis Ruble Sent: Thursday, March 26, 2009 1:43 AM To: arslist@ARSLIST.ORG Subject: Re: Consuming Web Service Rajiv, What patch of 6.3 were you on? If prior to patch 4 you may have run into the same namespace issues we did. In upgrading beyond 6.3 patch 4 Remedy changed how they are handling web service namespaces. We had to update our web services and workflow to include namespace. We also ran into issues when upgrading to 7.01 with a 202 response from the remote web service due to changes in how Axis handles a 202. If your external publisher is returning a 202, you may want to view the following BMC bugs: SW00317534 - 7.5 patch 1 SW00317525 - 7.1 patch TBD SW00311358 -- 7.0.1 patch TBD The circumvention we implemented on the 202 response was to replace the 7.0.1 axis.jar file with the one from the 6.3 installation. We are using this in production with no issues. Hope this helps! Dennis Ruble Rockwell Collins (319)295-5326 "Kumar, Rajiv (Java)" <rajiv.ku...@capgemini.com> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 03/25/2009 01:24 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Consuming Web Service ** Hey all, ARS 7.0.1 patch10 Mid Tier 7.0.1 patch 7 Solaris Oracle 10g We have Remedy Application which is consuming external webservice. Previously we were Using AR Server 6.3 ,Mid Tier 6.3 and we upgraded to AR Server 7.0 and Mid Tier 7.0 , upgradation happened smoothly ,but after upgrading to AR Server 7.0 and Mid Tier 7.0 ,external publisher is rejecting the request sent from the Remedy Application. What Could be the solution for this. Rajiv Kumar | Capgemini India | Bangalore Consultant | AT&T Office: +91.80.66567000 Ext. 3289 | Mobile: +91-9886211088 Email: rajiv.ku...@capgemini.com Together: the Collaborative Business Experience This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ </PRE><p style="font-family:arial;color:grey" style="font-size:13px">This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message.</p><PRE> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
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