Issue Resolved. After applied the required patches, Installer was successful
Applied following patches in solaris 111711-16, 111712-16, 111722-05, 112874-43, 112963-32, 112233-12, 112912-01, 115683-02, and 114344-33, 114344-40. Thanks, Meenakshinathan On Mar 30, 8:18 pm, "Kumar, Rajiv (Java)" <rajiv.ku...@capgemini.com> wrote: > We have upgraded to 7.1 ,if you can send your installation log ,it would be > helpful for me to debug. > > Rajiv Kumar | Capgemini India | Bangalore > Consultant | AT&T > Office: +91.80.66567000 Ext. 3289 | Mobile: +91-9886211088 > Email: rajiv.ku...@capgemini.com > Together: the Collaborative Business Experience > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Meenakshinathan > Sent: Monday, March 30, 2009 7:28 PM > To: arsl...@arslist.org > Subject: fatal: libCstd.so.1: version `SUNW_1.2' not found - 7.5 Installation > Error > > Hi All, > > I am trying to install remedy 7.5 inmy Sun Solaris 9 with oracle 10g > database. > > As per the worksheet, i was almost end of the installation. When the > installer try to start the AR system server services, it was failed. > Then it throws the error message AR system server install failed. When > i view the arStart.log file, it is giving the following error. > > **************************************************** > Action Request System initializing. > > Starting AR System Server > (ARNOTE 0) > Starting AR Monitor version 7.5.00 Build 200812291922. > (ARNOTE 0) > AR Monitor started. > (ARNOTE 0) > ARMonitor child process (pid:6287) started. > ./arserverd > ld.so.1: ./arserverd: fatal: libCstd.so.1: version `SUNW_1.2' not > found (required by file ./arserverd) > (ARNOTE 0) > Unable to receive indication that server is up. > ****************************************************************. > My Unix Admin asked me the exact patch level required for the > installer, but i am not able to find it in the Comp Matrix, since they > have mentioned only Solairs 9. > > Can you please help me how to fix this issue and what causes this > error? Also let me know if any one want to view my installation log > files. > > Thanks, > Meenakshinathan > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > This message contains information that may be privileged or confidential and > is the property of the Capgemini Group. It is > intended only for the person to whom it is addressed. If you are not the > intended recipient, you are not authorized to > read, print, retain, copy, disseminate, distribute, or use this message or > any part thereof. If you receive this message > in error, please notify the sender immediately and delete all copies of this > message. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"- Hide quoted > text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
