Hello everyone,

 

Could anyone give me an idea how difficult is to reset ticket id's in
the Incident Management application version 7.1 ?....I know that after
deleting the records in the main form I need to update the arschema
table with the number I want to start. My problem is finding the cascade
deletion for all the related tables ....   how can I get all the tables
related to HPD:Help desk  form or the list of tables I need to
update?....

 

We have a Microsoft Server environment and Microsoft SQL server
database. AR System 7.1

 

Thank you.....



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