Rafael,

We're going through the same process now.  We recently upgraded our
development and test servers w/o issue, and plan to do the same on
production late this month.  No reinstall of the ARSystem is needed.  Like
anything else, it is strongly advised to perform a complete backup of your
system in the event something goes wrong.  And if you can perform the
upgrade in a lab environment, this will give you a good idea of how long
your outage time will be.  Based on what we've seen, we're budgeting about
a two-hour outage of our production server.  Your mileage may vary.

Joe

Joseph Kasell
Senior Systems Engineer
Navy Federal Credit Union




                                                                           
             "Rodriguez,                                                   
             Rafael J x23718"                                              
             <Rafael.Rodriguez                                          To 
             @BROADRIDGE.COM>          arslist@ARSLIST.ORG                 
             Sent by: "Action                                           cc 
             Request System                                                
             discussion list                                       Subject 
             (ARSList)"                Re: Upgrading to SQL 2005           
             <arsl...@arslist.                                             
             ORG>                                                          
                                                                           
                                                                           
             04/06/2009 06:23                                              
             PM                                                            
                                                                           
                                                                           
             Please respond to                                             
             arsl...@arslist.o                                             
                    RG                                                     
                                                                           
                                                                           




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Thanks, I did not think so either but just wanted to see if anyone had
any issues after upgrading.

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Monday, April 06, 2009 9:06 AM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to SQL 2005


**=20
Rafael,
We are actually undergoing that upgrade at the moment without issue.
Remedy doesn't seem to notice a change at all...

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rodriguez, Rafael J x23718
Sent: Saturday, April 04, 2009 9:27 AM
To: arslist@ARSLIST.ORG
Subject: Upgrading to SQL 2005


**=20
Hello, just wanted to see if any has encountered any issues upgrading
the backend SQL server from SQL 2000 to SQL 2005?
=20
My environment is:
ARS 7.0.1 Patch 6 in a server group environment.
WIN 2003 Server
Remote SQL 2000 Clustered Servers
=20
Also, does remedy need to be re-installed after the upgrade?
=20
Thanks in advance!
=20

Rafael Rodriguez|Manager Remedy/Mid-Tier Enterprise|Broadridge Financial
Solutions

2 Journal Square Plaza|Jersey City, NJ 07306| 201.714.3718 p

=20
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the
intended recipient, you are hereby notified that any dissemination of
this
communication is strictly prohibited. If you have received this
communication in
error, please notify us immediately by e-mail and delete the message and
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<BODY>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D796492322-06042009><FONT =
color=3D#0000ff=20
size=3D2 face=3DArial>Thanks, I did not think so either but just wanted =
to see if=20
anyone had any issues after upgrading.</FONT></SPAN></DIV><BR>
<DIV dir=3Dltr lang=3Den-us class=3DOutlookMessageHeader align=3Dleft>
<HR tabIndex=3D-1>
<FONT size=3D2 face=3DTahoma><B>From:</B> Action Request System =
discussion=20
list(ARSList) [mailto:arsl...@arslist.org] <B>On Behalf Of </B>LJ=20
Longwing<BR><B>Sent:</B> Monday, April 06, 2009 9:06 AM<BR><B>To:</B>=20
arslist@ARSLIST.ORG<BR><B>Subject:</B> Re: Upgrading to SQL=20
2005<BR></FONT><BR></DIV>
<DIV></DIV>**=20
<META name=3DGENERATOR content=3D"MSHTML 6.00.6000.16809">
<DIV dir=3Dltr align=3Dleft><SPAN class=3D387160513-06042009><FONT =
color=3D#0000ff=20
size=3D2 face=3DArial>Rafael,</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D387160513-06042009><FONT =
color=3D#0000ff=20
size=3D2 face=3DArial>We are actually undergoing that upgrade at the =
moment without=20
issue.&nbsp; Remedy doesn't seem to notice a change at=20
all...</FONT></SPAN></DIV><BR>
<DIV dir=3Dltr lang=3Den-us class=3DOutlookMessageHeader align=3Dleft>
<HR tabIndex=3D-1>
<FONT size=3D2 face=3DTahoma><B>From:</B> Action Request System =
discussion=20
list(ARSList) [mailto:arsl...@arslist.org] <B>On Behalf Of =
</B>Rodriguez, Rafael=20
J x23718<BR><B>Sent:</B> Saturday, April 04, 2009 9:27 AM<BR><B>To:</B>=20
arslist@ARSLIST.ORG<BR><B>Subject:</B> Upgrading to SQL=20
2005<BR></FONT><BR></DIV>
<DIV></DIV>**=20
<META name=3DGENERATOR content=3D"MSHTML 8.00.6001.18372">
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D843212115-04042009>Hello, =
just wanted=20
to see if any has encountered any issues upgrading the backend SQL =
server from=20
SQL 2000 to SQL 2005?</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN=20
class=3D843212115-04042009></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D843212115-04042009>My =
environment=20
is:</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D843212115-04042009>ARS =
7.0.1 Patch 6 in=20
a server group environment.</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D843212115-04042009>WIN =
2003=20
Server</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D843212115-04042009>Remote =
SQL 2000=20
Clustered Servers</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN=20
class=3D843212115-04042009></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D843212115-04042009>Also, =
does remedy=20
need to be re-installed after the upgrade?</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN=20
class=3D843212115-04042009></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D843212115-04042009>Thanks =
in=20
advance!</SPAN></FONT></DIV>
<DIV>&nbsp;</DIV>
<P style=3D"TEXT-ALIGN: center" class=3DMsoNormal align=3Dcenter>Rafael=20
Rodriguez<B><SPAN=20
style=3D"FONT-FAMILY: Webdings; COLOR: #a8b400">|</SPAN></B>Manager=20
Remedy/Mid-Tier Enterprise<B><SPAN=20
style=3D"FONT-FAMILY: Webdings; COLOR: #a8b400">|</SPAN></B>Broadridge =
Financial=20
Solutions</P>
<P style=3D"TEXT-ALIGN: center" class=3DMsoNormal align=3Dcenter>2 =
Journal Square=20
Plaza<B><SPAN style=3D"FONT-FAMILY: Webdings; COLOR: =
#a8b400">|</SPAN></B>Jersey=20
City, NJ 07306<B><SPAN=20
style=3D"FONT-FAMILY: Webdings; COLOR: =
#a8b400">|</SPAN></B>&nbsp;201.714.3718&nbsp;p</P>
<DIV align=3Dcenter><IMG id=3DPicture_x0020_1 alt=3D"Broadridge image"=20
src=3D"cid:796492322@06042009-21FA" width=3D144 height=3D45></DIV>
<DIV>&nbsp;</DIV><PRE>This message and any attachments are intended only =
for the use of the addressee and
may contain information that is privileged and confidential. If the =
reader of the=20
message is not the intended recipient or an authorized representative of =
the
intended recipient, you are hereby notified that any dissemination of =
this
communication is strictly prohibited. If you have received this =
communication in
error, please notify us immediately by e-mail and delete the message and =
any
attachments from your system.


__Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" =
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=0D
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