Hello Listers, I've read numerous threads regarding the SHR:OverviewConsole and how to add additional fields from the existing ITSM 7 application forms to it, but am struggling with trying to add my own custom form into the console. The desired result would be to see open requests that include the out of the box ITSM 7 forms like Incidents, Tasks, Infrastructure Changes, and my custom form. I created new entries in SHR:ARDBC_OverviewConsoleTemplate and field mappings in SHR:ARDBCFields. After I would restart the ARServer, I would get an RPC timeout regarding the plugin server. Removing my custom form entries resolved this. Has anyone else had experience with this?
Thanks, Jon ARS 7.1 p6 ITSM 7 patch 8 Windows 2003 x64 SQL Server 2005 (Remote) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
