I took Rick's advice and posted my Incident/SRM doc to the BMCDN: http://developer.bmc.com/communities/docs/DOC-6328
Anyone interested can have a look there. -scott philben _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
