Job:  Remedy Consultants (Developers/Architects)
Duration:  12 Month Contract with extension
Location:  2 Positions in Brooklyn, NY and 2 Positions in London,
England
Pay Rates:  Market Competitive
Authorization Status:  US Citizens, Green Card, EAD, TN-Visa (NO H1-B)
Team Size:  10 People
Project Scope:  Migration, Integration, Customization of Remedy ITSM
7.5.0
Telecommute:  NO
Onsite:  Yes, Monday through Friday 8-5 PM 
Education:  Bachelors Degree Required
Environment:  Oracle 10g, Sun Solaris, Unix
Modules:  Incident, Problem, Change, Asset
Remedy:  CMDB 2.x, SMPM, ITSM 

 

Job Purpose 

 

Responsibilities for the REMEDY Consultant will involve the design,
customization, integration and delivery of the Global IT Service
Management (ITSM) system, based upon BMC REMEDY v7.5, to be used
throughout the organization. It is therefore important that the
candidate has a solid understanding of BMC REMEDY solutions and is
familiar with the customization of their products, particularly ITSM 7.
The candidate will work as part of a Global project team, situated
across various offices and regions and therefore this person must be
used to working as part of a geographically disperse team. Key skills
that are needed to fulfill this role include: 
* In Depth development experience on the REMEDY 6.x and 7.x AR System
platforms (exposure to REMEDY 7.5 via Beta Programming is very
desirable) 
* Customization and configuration expertise within core REMEDY ITSM
modules (Incident / Problem / Change / Asset) as well as the core AR
system 
* Detailed understanding of CMDB 2.x 
* Experience of using BMC Service Management Process Model (SMPM) 
* RDBMS skills (preferably Oracle) 
* Working with REMEDY in a Unix environment 
* Requirements verification and designing the 'to-be' process 
* Data analysis and mapping data elements across different systems 
* Working within an iterative methodology, involving end users to define
and agree an ergonomic 
screen layout and efficient use of system workflow 


Respectfully,

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  <http://www.linkedin.com/in/joshkitchen> 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
<http://www.kforce.com/Jobs/Search.aspx?Location=1039&Specialty=Technolo
gy-Jobs&id=2189> 

   

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