Location:  McLean, Virginia
Authorization Status:  US Citizen Only
Telecommute:  NO
Contract Type:  Contract to Hire
Salary:  Up to 95,000 USD
Clearance:  Not Required
 
TS Transformation - Service Operations Management is focused on aligning
TS processes to ITIL and automating these processes via the REMEDY tool.

BTI: 
statement: REMEDY Configuration Specialist. Responsible for the
configuration, administration, development and maintenance of the REMEDY
suite of tools. Primary responsibilities will include configuration of
the various REMEDY modules like incident, problem, change, SLM, asset,
CMDB, etc and development activities to enhance the capabilities or to
integrate the REMEDY suite of applications with other tools and
applications in Freddie. Also included will be the creation, population
and integration of the CMDB with other tools and data sources. 

skill: Senior (7+ yrs) 
skills: 

REMEDY 7.x experience 
Development 
Administration 
Configuration 
Of AR Server, CMDB, Incident, Problem, Change, Asset, SLM, Service
Request Module, Dashboard & Analytics, Knowledge Management and any
other applications that are part of the BMC REMEDY suite. 

The CW must have several years of experience involved in installations
and implementations of REMEDY 7.x version in mid-size to large
companies. Would like them to have not only played a role of a developer
but a subject matter expert. Must have a good understanding of the best
practices around the use of the tools and a strong understanding of the
functionality of the applications both from a usability and a
configuration and development perspective. 

CWs who have integration experience and are have been involved in
building integrations between REMEDY and other tools like Bladelogic,
Clearquest etc will be given preference. 

comments: It is important that the CW has a sound foundation in the tool
suite and have been engaged in translating business requirements into
functionality in the tools.   
 

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  <http://www.linkedin.com/in/joshkitchen> 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
<http://www.kforce.com/Jobs/Search.aspx?Location=1039&Specialty=Technolo
gy-Jobs&id=2189> 

   

Great People = Great Results(r)
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