#1-I seem to remember looking into this and it was a product defect. #2-I've not done this, but perhaps a macro?
I do have a question on #2, if they are all the same, why can you just not specify a company in the service target? Anne Ramey From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Saravanan Palaniappan Sent: Friday, April 24, 2009 1:52 PM To: arslist@ARSLIST.ORG Subject: SLM Questions ** Hi Folks on the List, Have Couple of Questions related to SLM Module. 1.I am looking at the ootb reports from SLM - there is a report called SLA Team Assignment but it contains no data .I have looked at the crystal .rpt file and it is based on SLM:TeamMeasurement, which contains no data. How do I configure SLM to use this table? 2.Currently our client have more than 100 Customers and I am trying to build service target for each one of them. I couldn't make it to a Global Targets.How would we go about automating the initial build of these targets ? Is there any way that I could do it. Please advice on this. Regards Saravanan. --------------------------------------------------------------------------------------------- This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is intended for the addressee only. Any unauthorized disclosure, use, dissemination, copying, or distribution of this message or any of its attachments or the information contained in this e-mail, or the taking of any action based on it, is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail and delete this message. --------------------------------------------------------------------------------------------- _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
