If you need only monitor the suer tool the you can use the Init-Form setting in the ar.conf file to specify a form to fire after login. This only works in the User tool and does not on the web.
On Tue, Apr 28, 2009 at 3:53 PM, Bob Rowe <robert.w.r...@gmail.com> wrote: > ** ARS 7.1, ITSM 7.0.03, Windows, MS SQL. > > Maybe I'm missing something here, but this is new to me: > > We need a method of auditing, in Remedy, the time a user logs in, user ID, > all that sort of thing, including when he or she logs out. > It seems like there should be something in Remedy that does that, but I > can't find it. Obviously, it is either obvious or it isn't there. > > Thanks. > > -- > Bob Rowe, Remedy Action Request System Development and Administration > robert.w.r...@gmail.com > "The golden rule is to test everything in the light of reason and > experience, no matter from where it comes." > Mohandas K. Gandhi > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
