Todd, If you are looking to just report on a date range, there is an out of the box report for that in your Report Console.
Also, you can do an advanced search and do like: 'Submit Date' > "04/28/2009 12:00:00 AM" and 'Submit Date' < "04/29/2009 12:00:00 AM" There are many options. Is that what you were looking for? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Arner, Todd Sent: Wednesday, April 29, 2009 2:46 PM To: arslist@ARSLIST.ORG Subject: Incident Count for a Time Period Each Day ** Is anyone running a report in Incident management 7.0 to count the number of incidents logged during a time period each day? For example, we want to know how many incidents were created between 7:00 PM and 9:00PM during a given week or month. I am not seeing any "time" field to use in the query on the incident form and wanted to check to see if I am just missing it or if there is another way to accomplish the report. My first thought is to add a Time field to the Incident form and populate past Incidents with the time but am wondering if that is the best way to go. TIA, Todd Arner Great Lakes _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
