Integration with the AR System should be as simple as working with the native web browser. In my opinion I'm not sure why BMC would push customers to it's partners for a mobile solution which is not exactly cheap. With an iPhone, integration would only involve using the Safari browser and connecting through MidTier. So why shouldn't the native RIM web browser be supported?
Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Tuesday, April 28, 2009 11:37 AM To: arslist@ARSLIST.ORG Subject: Re: Pushing remedy data to mobile handsets BMC looks to its partners to provide mobile solutions - thus, BMC no longer offers its own solution. You should go with one of the partners. Thanks, -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________________ From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On Behalf Of Ravi [rav...@cox.net] Sent: Tuesday, April 28, 2009 7:56 AM To: arslist@ARSLIST.ORG Subject: Pushing remedy data to mobile handsets Is there a remedy module that enables remedy incident management from a mobile device? I see a number of partners providing applications to enable this (Aeroprise, Mobile Reach etc). Just want to confirm if BMC has a out of box solution that integrates with ITSM. Thanks -- Thank you, RaVi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"