Thank you. That's exactly what we need to know!
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Reinfeldt Sent: Friday, May 01, 2009 8:40 AM To: arslist@ARSLIST.ORG Subject: Re: Question on moving from 7.1 to 7.5` ** Richard, If memory serves, you must be on 7.0.03 patch009 (ITSM) before you can upgrade it to the 7.5 series. Obviously, you'll need to upgrade ARS and Atrium CMDB first, though. It should all be covered in the installation guides for ITSM 7.5 and ARS 7.5. If you're asking about what patches are reliable... if I were going to 7.5, I'd go straight to patch001 for everything. Keep in mind, I've not worked with that in production, though. Only in labs. If you're on ARS 7.1, then patch006 has been pretty stable everywhere I've seen it (in prod and dev environments). Good luck! Matt R. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of copits.rich...@bwc.state.oh.us Sent: Friday, May 01, 2009 7:08 AM To: arslist@ARSLIST.ORG Subject: Question on moving from 7.1 to 7.5` ** We currently are at 7.1 and using problem and incident. We want to upgrade to 7.5. What patches should we then install that would bring us to a reliable configuration? We're on a windows platform. Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
