As you are aware you need to use the 9i client for ARS 6.3 regardless of the backend database version and the error indicates that the server cannot find this. If you have the ARS server and db on the same system (with Oracle-SID: in ar.conf) you will need to configure ARS as though it was using a remote database. Setup the 9i client with the appropriate tnsnames.ora and make sure you have;
Oracle-Two-Task: connection_description_from_tnsnames.ora Dbhome-directory: path_to_9i_client Mark ________________________________________ From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On Behalf Of Parker, Lawrence T [lawrence.par...@nmci-isf.com] Sent: 08 May 2009 00:06 To: arslist@ARSLIST.ORG Subject: Upgrading to 10G Oracle and Hitting a Library Error Hi, Hoping someone has hit this bridge before. We are on ARS 6.3 Patch 20 and have a requirement to upgrade to Ora 10G. We've successfully upgraded the database but see a "No Such File" error on libclntsh.so.9.0 when starting Remedy. The matrix indicates we should be ok on 10G with the 9i client and we've been diligently trying to get past this error. All AR processes start except for arserverd. Have any of you hit this in the past? Lawrence Parker IT Service Support Tools EDS Remedy Engineering 1968 Gilbert Street Norfolk, VA 23511 Tel: +1 757 963-1008 Mobile: +1 757 285-2368 E-mail: lawrence.par...@nmci-isf.com We deliver on our commitments so you can deliver on yours. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
