The Advanced Interface Forms are used in place of the "10 Question" Service Request. You can use the advanced interface form if you need more information for the Service Request than the standard 10 questions would allow. There is workflow already associated with this form. If you think you are going to need more than 1 advanced interface-type service request then you can copy the form and share the out of the box workflow with the custom advanced interface form.
Scott Parrish IT Prophets (770) 653-5203 www.itprophets.com ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of manoj jain Sent: Tuesday, May 12, 2009 3:42 AM To: arslist@ARSLIST.ORG Subject: Use of Advanced Interafce Forms in SRM ** Hi All, Can someone explain me what is the use of "Advanced Interafce Forms" in SRM 2.1/2.2. Thanks & Regards, Manoj Jain _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"