I'm using the following Run Process to send a ticket contents to an email: PERFORM-ACTION-OPEN-URL mailto:$Requester <$Requester> Name+$?subject=RE: $Case ID+$-$Summary$
This works perfect but I want to add &body=$Description$ and other fields to the email body but when I do this it strips out all of the Carriage Return and Line Feeds (CRLF's). I want to include the CRLF's in the email so it can look better formatted and not one long line. Is there something I can do to keep the CRLF's? Remedy Help Desk 6.3 Server Version: 6.03.00 Patch 024 Windows server 2003. Oracle 10.1.0.4.0 - 64bi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"