I'm using the following Run Process to send a ticket contents to an email:
PERFORM-ACTION-OPEN-URL mailto:$Requester <$Requester> Name+$?subject=RE:
$Case ID+$-$Summary$

This works perfect but I want to add &body=$Description$ and other fields to
the email body but when I do this it strips out all of the Carriage Return
and Line Feeds (CRLF's). I want to include the CRLF's in the email so it can
look better formatted and not one long line. Is there something I can
do to keep the CRLF's?

Remedy Help Desk 6.3
Server Version: 6.03.00 Patch 024
Windows server 2003.
Oracle 10.1.0.4.0 - 64bi

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