What version of Java are you using? Is it 32 or 64 bit. What is your OS, 32 or 64 bit? Remedy MidTier will run on a 64 Bit OS but requires a 32 bit JDK.
On Sun, May 24, 2009 at 4:06 PM, Kevin-J <kaitouno.1...@gmail.com> wrote: > I found this error: > > The Apache Tomcat Native library which allows optimal performance in > production environments was not > found on the java.library.path: > > /usr/java/jdk1.5.0_12/jre/lib/i386/server:/usr/java/jdk1.5.0_12/jre/lib/i386:/usr/java/jdk1.5.0_12/jre/../lib/i386 > > > > > Kevin-J wrote: > > > > have included like this： > > LD_LIBRARY_PATH=/remedy/ar/mid-tier/WEB-INF/lib; export LD_LIBRARY_PATH > > > > > > > > Conny Martin wrote: > >> > >> LD_LIBRARY_PATH must include the path to libarutiljni71.so > >> > >> Kind Regards Conny > >> > >> ________________________________ > >> > >> Von: Action Request System discussion list(ARSList) > >> [mailto:arsl...@arslist.org] Im Auftrag von ?? > >> Gesendet: Sonntag, 24. Mai 2009 13:16 > >> An: arslist@ARSLIST.ORG > >> Betreff: mid-tier config.jsp can not login > >> > >> > >> Hi, all > >> > >> I installed mid-tier7.1 patch007 under Linux Rathat 5, with it's own > >> tomcat 5.5, i start up tomcat, and want to config my mid-tier, but in > >> the config.jsp web pager, can not login, tomcat get an error like this: > >> > >> ConfigServlet /arsys/servlet/ConfigServlet?action=logon > >> - Could not load native library > >> java.lang.UnsatisfiedLinkError: no arutiljni71 in java.library.path > >> at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1682) > >> at java.lang.Runtime.loadLibrary0(Runtime.java:822) > >> at java.lang.System.loadLibrary(System.java:993) > >> at com.bmc.arsys.api.NativeLibraryLoader.load(Unknown Source) > >> at com.bmc.arsys.util.ARUtilEgcp.<clinit>(ARUtilEgcp.java:12) > >> at com.remedy.arsys.config.Configuration.login(Unknown Source) > >> at com.remedy.arsys.config.ConfigServlet.login(Unknown Source) > >> at com.remedy.arsys.config.ConfigServlet.doLogin(Unknown Source) > >> at > >> com.remedy.arsys.config.ConfigServlet.performOperation(Unknown Source) > >> at com.remedy.arsys.config.ConfigServlet.doRequest(Unknown > >> Source) > >> at com.remedy.arsys.config.ConfigServlet.postInternal(Unknown > >> Source) > >> at com.remedy.arsys.config.ConfigServlet.doPost(Unknown Source) > >> at javax.servlet.http.HttpServlet.service(HttpServlet.java:710) > >> at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) > >> at > >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica > >> tionFilterChain.java:269) > >> at > >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt > >> erChain.java:188) > >> at > >> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValv > >> e.java:210) > >> at > >> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValv > >> e.java:174) > >> at > >> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java > >> :127) > >> at > >> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java > >> :117) > >> at > >> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve. > >> java:108) > >> at > >> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:1 > >> 51) > >> at > >> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:87 > >> 0) > >> at > >> org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.proc > >> essConnection(Http11BaseProtocol.java:665) > >> at > >> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint > >> .java:528) > >> at > >> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollow > >> erWorkerThread.java:81) > >> at > >> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool > >> .java:685) > >> at java.lang.Thread.run(Thread.java:595) > >> - Servlet.service() for servlet ConfigServlet threw exception > >> java.lang.UnsatisfiedLinkError: CCPUtilApp > >> at com.bmc.arsys.util.ARUtilEgcp.CCPUtilApp(Native Method) > >> at com.remedy.arsys.config.Configuration.login(Unknown Source) > >> at com.remedy.arsys.config.ConfigServlet.login(Unknown Source) > >> at com.remedy.arsys.config.ConfigServlet.doLogin(Unknown Source) > >> at > >> com.remedy.arsys.config.ConfigServlet.performOperation(Unknown Source) > >> at com.remedy.arsys.config.ConfigServlet.doRequest(Unknown > >> Source) > >> at com.remedy.arsys.config.ConfigServlet.postInternal(Unknown > >> Source) > >> at com.remedy.arsys.config.ConfigServlet.doPost(Unknown Source) > >> at javax.servlet.http.HttpServlet.service(HttpServlet.java:710) > >> at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) > >> at > >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica > >> tionFilterChain.java:269) > >> at > >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt > >> erChain.java:188) > >> at > >> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValv > >> e.java:210) > >> at > >> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValv > >> e.java:174) > >> at > >> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java > >> :127) > >> at > >> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java > >> :117) > >> at > >> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve. > >> java:108) > >> at > >> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:1 > >> 51) > >> at > >> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:87 > >> 0) > >> at > >> org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.proc > >> essConnection(Http11BaseProtocol.java:665) > >> at > >> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint > >> .java:528) > >> at > >> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollow > >> erWorkerThread.java:81) > >> at > >> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool > >> .java:685) > >> at java.lang.Thread.run(Thread.java:595) > >> > >> > >> I think under Linux, the Servlet will automaticlly find the .so, not the > >> .dll files, but the arutiljni71 file is not exist, it's called > >> libarutiljni71.so in linux after install mid-tier. > >> so i got puzzled, how can i get this thougt. > >> > >> OS: Linux 32x > >> JDK: 1.5.0.12 > >> Apache Server: 2.0.x > >> Tomcat: 5.5.x > >> Mid-Tier:7.1 patch007 > >> > >> ________________________________ > >> > >> > >> Best Regards! > >> > >> Kevin, Jin > >> > >> > >> Leadtrust, Hangzhou, China > >> ---------------------------------------------------------- > >> Add: Floor 8, Huaxing Centry Building, No.317 Wantang Rd, Hangzhou, > >> 310012 PRC > >> Tel:086-0571-87397397 > >> Fax:086-0571-87397399 > >> Mobile:13777801411 > >> Web:www.leadtrust.cn > >> > >> > >> > _______________________________________________________________________________ > >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >> Platinum > >> Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > >> "Where the Answers > >> Are" > >> > >> > > > > > > -- > View this message in context: > http://www.nabble.com/mid-tier-config.jsp-can-not-login-tp23692605p23693426.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
