All of the definition files get installed into the server's installation directory? If you didn't actively remove those, they should all still be there. In our Windows install, they're in the "ARServer" directory under the main installation directory.
Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Oyefeso, Bola Sent: Friday, June 05, 2009 9:57 AM To: arslist@ARSLIST.ORG Subject: Definition Files ** We have just installed Action Request. We are not using any of the Remedy applications. We don't have a backup of the definition files. Is there a place where I can get the original definitions installed without any applications. I don't even want the definitions for CMDB to be included. If anyone has it and can send it to me I'll appreciate it too. Bola Oyefeso _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"