incident version 7.0.03, AR Server 7.1, I have checked that, there is no records in Email Message, and have changed the Notification method to email
Jason Bess wrote: > > What version of Incident are you using? Are any records being generated in > the AR System Email Messages table? > > If you're using 7, check the NTE:CFG-Notification Events form. Make sure > Remedy Notification Method is not set to Alert or None. > > > > > ________________________________ > From: Kevin <kaitouno.1...@gmail.com> > To: arslist@ARSLIST.ORG > Sent: Friday, June 5, 2009 11:46:04 AM > Subject: No Email send > > ** > hi,all > > there is the problem, when i completed the incident process, there is no > email be send, even not push to the email message form, the email engine > is running, so how can i check which part was wrong, can someone give me a > list to check in order. > > > > > ________________________________ > > > > Best Regards! > > Kevin, Jin > > > Leadtrust, Hangzhou, China > ---------------------------------------------------------- > Add: Floor 8, Huaxing Centry Building, No.317 Wantang Rd, Hangzhou, 310012 > PRC > Tel:086-0571-87397397 > Fax:086-0571-87397399 > Mobile:13777801411 > Web:www.leadtrust.cn > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > -- View this message in context: http://www.nabble.com/No-Email-send-tp23884551p23898930.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"