incident version 7.0.03, AR Server 7.1, I have checked that, there is no
records in Email Message, and have changed the Notification method to email



Jason Bess wrote:
> 
> What version of Incident are you using? Are any records being generated in
> the AR System Email Messages table?
> 
> If you're using 7, check the NTE:CFG-Notification Events form. Make sure
> Remedy Notification Method is not set to Alert or None.
> 
> 
> 
> 
> ________________________________
> From: Kevin <kaitouno.1...@gmail.com>
> To: arslist@ARSLIST.ORG
> Sent: Friday, June 5, 2009 11:46:04 AM
> Subject: No Email send
> 
> ** 
> hi,all 
> 
> there is the problem, when i  completed the incident process, there is no
> email be send, even not push to the email message form, the email engine
> is running, so how can i check which part was wrong, can someone give me a
> list to check in order.
>  
>  
>  
>  
> ________________________________
> 
> 
> 
> Best Regards!
> 
> Kevin, Jin
> 
> 
> Leadtrust, Hangzhou, China
> ----------------------------------------------------------
> Add: Floor 8, Huaxing Centry Building, No.317 Wantang Rd, Hangzhou, 310012
> PRC
> Tel:086-0571-87397397
> Fax:086-0571-87397399
> Mobile:13777801411
> Web:www.leadtrust.cn
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