Hi, We had an issue with the CAI:EventParams form. The Params Value (301386800) input value was changed from 254 to 1500 as a workaround for an issue. The save took place and things were working fine for a while. Then we changed it to 255 and it caused an issue.
Our environment: Remedy 7.1 ITSM 7.0.3 patch 8 SQL 2005 DB replicating to another SQL server The issue was that the column from CAI:EventParams in the table disappeared. After clicking save to the change in Administrator, it came up with an error after it tried to save. ARERR 552 C301386800 column view not found. or something like. Our dba checked and found that the column was missing from that table. But he couldn't understand why it would. Changing the input value shouldn't cause that. Anyway we manually created the column with the same name. But a consultant said that might not be the best idea. It was suggested that Remedy dynamically creates these tables and we should get it do create it again. We tried importing the def file of the form and remedy threw up an error about missing C301386800. We didn't delete the column on the form and readd though. What implications is there for manually creating that column in the CAI:Event Params table? Also what would have caused that issue? It worked in our dev environment with no issue. Thanks _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
