If you upgrade your hardware or changed your NIC then you need to purge. License keys are tied to the servers NIC.
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jason Tricky Sent: Friday, June 26, 2009 6:26 AM To: arslist@ARSLIST.ORG Subject: license keys for 7.1 ** We are upgrading from 6.3 to 7.1 and just wanted to know if we need to purge our 6.3 license keys. I have upgraded our DEV servers from 6.3 to 7.1 and I didn't have to do anything about license keys but our sister company who is also doing the same upgrade is telling us that we have to purge the license keys everytime we upgrade Remedy. Is that a correct statement? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ________________________________ NOTICE: This e-mail (and any attachments) may contain PRIVILEGED OR CONFIDENTIAL information and is intended only for the use of the specific individual(s) to whom it is addressed. It may contain information that is privileged and confidential under state and federal law. This information may be used or disclosed only in accordance with law, and you may be subject to penalties under law for improper use or further disclosure of the information in this e-mail and its attachments. If you have received this e-mail in error, please immediately notify the person named above by reply e-mail, and then delete the original e-mail. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"