Hi Carey

The API actually offers a log4j configuration interface, apparently I have 
misconfigured it, since I did not get anything out of it. 




with regards,



Jonas Stumph Stevnsvig
Remedy Developer
BEC Competence Centre
Phone  (+45) 46 38 20 08
Mobile  (+45) 61 56 20 08
jonas.stumph.stevns...@bec.dk
becrem...@bec.dk


-----Oprindelig meddelelse-----
Fra: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] På vegne af Carey Matthew Black
Sendt: 30. juni 2009 14:03
Til: arslist@ARSLIST.ORG
Emne: Re: Java ARDBC

Jonas,

I must start by saying that I have not yet had a need to play with the ARDBC 
API.

However, this part of your post caught my eye...

"I started off by downloading the 7.1 Java ARDBC/filter plugin sample from 
http://developer.bmc.com/communities/docs/DOC-2548.";

VS

" I'm running ARS 7.5 on win2k3 "

If you are using a "major release"(7.1 vs 7.5) newer of the ARS server (and 
likely the plug in server too) then I would suggest that you at least start 
with the v7.5 Java API. You may simply be struggling with differences between 
the two versions.

Beyond that......

I would try to hunt down the null pointer exception. :) I know it sounds 
dumb... but at least make your code fail in a better way. If you have not yet 
used it, I would suggest the use of log4j ( http://logging.apache.org/log4j/ ) 
to produce a good way to do logging outside of the ARS API. (Although you may 
be able to use the Java API to do logging functions too. I think I remember 
seeing some details about that in the v7.5 api docs.)

HTH.

--
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request 
System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.

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