Hi Carey The API actually offers a log4j configuration interface, apparently I have misconfigured it, since I did not get anything out of it.
with regards, Jonas Stumph Stevnsvig Remedy Developer BEC Competence Centre Phone (+45) 46 38 20 08 Mobile (+45) 61 56 20 08 jonas.stumph.stevns...@bec.dk becrem...@bec.dk -----Oprindelig meddelelse----- Fra: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] På vegne af Carey Matthew Black Sendt: 30. juni 2009 14:03 Til: arslist@ARSLIST.ORG Emne: Re: Java ARDBC Jonas, I must start by saying that I have not yet had a need to play with the ARDBC API. However, this part of your post caught my eye... "I started off by downloading the 7.1 Java ARDBC/filter plugin sample from http://developer.bmc.com/communities/docs/DOC-2548." VS " I'm running ARS 7.5 on win2k3 " If you are using a "major release"(7.1 vs 7.5) newer of the ARS server (and likely the plug in server too) then I would suggest that you at least start with the v7.5 Java API. You may simply be struggling with differences between the two versions. Beyond that...... I would try to hunt down the null pointer exception. :) I know it sounds dumb... but at least make your code fail in a better way. If you have not yet used it, I would suggest the use of log4j ( http://logging.apache.org/log4j/ ) to produce a good way to do logging outside of the ARS API. (Although you may be able to use the Java API to do logging functions too. I think I remember seeing some details about that in the v7.5 api docs.) HTH. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"