Meaning we can have server db as 15 and client as 12.5?  Or should they
be the same?

Thanks! 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Walters, Mark
Sent: Monday, 6 July 2009 2:13 PM
To: arslist@ARSLIST.ORG
Subject: Re: Installing Remedy 7.5 - Issues

ARS 7.5 requires Sybase 12.5.3 client libraries - this is from the
compatibility matrix;

The following database client versions are supported and required to
operate properly with suppor databases.  Database clients must match
this version - lower or higher versions are not supported.
Sybase : 64-bit Sybase 12.5.3
Mark
________________________________
From: Action Request System discussion list(ARSList)
[arsl...@arslist.org] On Behalf Of Kaye Bernales
[kristine.berna...@macquarie.com]
Sent: 06 July 2009 04:35
To: arslist@ARSLIST.ORG
Subject: Installing Remedy 7.5 - Issues

**
Hi List,

We're trying to install Remedy 7.5 on a test server (Unix - Solaris)
with Sybase database (on another server) - Sybase server installed was
15.0.  When asked for the database client home path, we got a message
saying it can't find the lib directory.  It is somehow looking for a
12_5 directory even if we specified a 15.0 sybase db.

client home path for example: ../ocs/15.0 it's looking for:
../ocs/15.0/ASE-12_5/lib and /ocs/15.0/OCS-12_5/lib

Any ideas?

Thanks!
Kaye

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