Can I also suggest you verify the Floating Licenses in 'Add or Remove Licenses' and check the Expiration Date?
Regards, Keith. Keith O'Brien | Application Management - Citco Bank IT | Citco Global Securities Services Ltd |Cork| Ireland. E-mail: kobr...@citco.com *: 00353 (0) 21 483 6482 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Maheshwari, Rahul Sent: 07 July 2009 15:12 To: arslist@ARSLIST.ORG Subject: Re: getting error while importing the data using BMC Remedy Import Tool The problem is with the fact that the titles in the .csv file are the labels and not the actual database names of the fields on AP:Process Definition. So, auto-map is not possible. First, you must create a mapping file using the Java Import tool UI. There also you will have to do manual mapping of fields. Then import using that mapping file. If the data file is arx, then import would be possible even without mapping file, since arx file contains the field-ids also. Regards, ________________________________ Rahul Maheshwari Jr. Product Developer ARS Platform Development BMC Software Phone: +91.020.3987.5229 Tower A, 8-S, G-02 ICC Tech Park Senapati Bapat Road Pune, Maharashtra India - 411016 BMC Software -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of RKVKRKVK Sent: Tuesday, July 07, 2009 12:57 PM To: arslist@ARSLIST.ORG Subject: getting error while importing the data using BMC Remedy Import Tool Hi, When i try to import data (AR Server Data, AP:Process Definition) from one server to another server, I am getting the following error. This is my original data which is imported from Test Machine (ProcessDef.csv file). "Process*","Form*","Type*","Status*","Can Reassign?","Approval Success*","If Multiple Approvers*","Allow Ad Hoc Next Approver?*","Validate Approvers?*","Require Password?*","Created By*" "test","AAA:TST:TWO","Ad Hoc","Active","Yes","No More Approvers","Allow Only One Approver","No one","No","No","Demo" when i try to import the data, using BMC Remedy Import Tool, i am getting the following error. INFO - Error importing record 1: ERROR (104): Field/Value list item is empty "test","AAA:TST:TWO","Ad Hoc","Active","Yes","No More Approvers","Allow Only One Approver","No one","No","No","Demo" INFO - Import Completed. 0 records were imported to AP:Process Definition; 1 Records were not. can anyone give me the solution for the above problem. Best Regards, Krishna B -- View this message in context: http://www.nabble.com/getting-error-while-importing-the-data-using-BMC-Remedy-Import-Tool-tp24368421p24368421.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" Disclaimer link. To see it, click the link below, or copy and paste it into your browser's address line. http://www.citco.com/emaildisclaimer.htm _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
