I have a Java program that does all sorts of migration work for us,
including data import from ARX.  I have previously written my own parsing
routine for ARX which works fairly well, but I would prefer to use theirs
(because it's theirs) from within my Java program without launching another
shell to execute it.  My hope was that they built it to be called as an
instance, and I have it 'functional' but I would like to do some additional
things than just grab the file and import it...and am having difficulty
figuring out the interface without any documentation.

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Tuesday, July 07, 2009 11:02 AM
To: arslist@ARSLIST.ORG
Subject: Re: DataImport JavaDoc


** 

It would surprise me that they intended it to be used in this manner, as I
would expect they would expect you to use the Remedy API to do it in your
program (though I could be wrong).  Are you importing data from a file or
from data stored in memory?  If from a file, couldn't you simply call out to
the command line version of the import utility to do the work?  I know that
may not be as elegant or streamlined as it sounds like you would like, but
it might be much easier.

 

Lyle

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Tuesday, July 07, 2009 10:57 AM
To: arslist@ARSLIST.ORG
Subject: Re: DataImport JavaDoc

 

** 

I am not entirely sure of that, no, but I'm hoping they did :)  I have need
of doing data import via java program and am wanting to use theirs instead
of the one I built that has a few problems with it :)

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Tuesday, July 07, 2009 10:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: DataImport JavaDoc

** 

You sound like you're trying to use Java program and Java API
interchangeably here.  Are you sure that BMC intended its import utility to
also provide an API for use in other programs?  

 

Lyle

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Tuesday, July 07, 2009 9:28 AM
To: arslist@ARSLIST.ORG
Subject: Re: DataImport JavaDoc

 

** 

Unfortunately Rahul, that is also documentation on how to use their tools
via the command line.  

 

In 7.5 the Import tool is a Java program.  I would like to attach to that
Java API via my Java program and perform actions with it.  I have been able
to successfully add their java class to my program, but without
documentation I'm finding it difficult to utilize the api.

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Maheshwari, Rahul
Sent: Tuesday, July 07, 2009 9:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: DataImport JavaDoc

** 

 

The documentation is available in Chapter-17 of the following:

 

http://documents.bmc.com/supportu/documents/53/80/95380/95380.pdf

 

 

Thanks & Regards,

 

Rahul Maheshwari

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Tuesday, July 07, 2009 8:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: DataImport JavaDoc

 

That unfortunately is help on how to use the GUI tool, not documentation of
the API....and the normal API JavaDocs don't have this documentation.

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ian Trimnell
Sent: Monday, July 06, 2009 11:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: DataImport JavaDoc

** LJ Longwing wrote: 

** 

I'm looking for the JavaDoc for the new 7.5 Java DataImport tool.  Any
suggestions on where to find?

_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
Are"_ 

Hi,

I don't know which platform you are using but I found the documentation -
well, the help files - in the plugins folder within the distribution folder.
On our Windows 2003 server they are in:

C:\Program Files\BMC
Software\ARSystem\dataimporttool\plugins\com.bmc.arsys.dataimport.help_7.5.0
\doc.zip

In the com.bmc.arsys.dataimport.help_7.5.0 folder are some xml files which
make up the index pages.  These HTML pages are what you get if you select
Help Contents form the Help menu within BMC Remedy Data Import.

Hope this helps,

Ian
  _____  


Ian Trimnell, AR System Lead Developer (amongst other jobs),
Specialist Support & Information Team, Academic & Administrative Computing
Service
Open University, MILTON KEYNES, UK
Phone: 01908 653741   web: http://www.open.ac.uk/
The Open University is incorporated by Royal Charter (RC 000391), an exempt
charity in England & Wales and a charity registered in Scotland (SC 038302).


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