Warren,
I have this rss feed thing running at Orbitz. Pretty easy to set it
up. Contact me off-list for pointers.
Doug
Doug
--
Doug Blair
Sent from my iPhone
+1-224-558-5462
On Jul 8, 2009, at 3:39 PM, "Easter, David" <david_eas...@bmc.com>
wrote:
**
It was written for AR System 7.0.01, but perhaps this could help:
http://communities.bmc.com/communities/docs/DOC-2782
Feed is a recent technique to syndicate information from multiple
sources easily. Recent versions of popular browsers (Internet
Explorer 7.0, Firefox 2.0) and rich desktop applications (FeedDemon
etc) support feeds very well. Popular websites (CNN.com, msnbc.com
etc) allow users to subscribe to feeds and get their content easily.
In intranet environments, many users’d be interested in getting upda
tes from different systems thru feeds along with news etc.
RSS is one of the popular formats behind this technique. AR System
application developers can feed-enable their data using this mid-
tier plug-in that communicates with AR System server and transforms
data to RSS feed format.
This plug-in is tested with 7.0.1 Patch 2 (MidTier and AR Server)
but should work with 7.0.1 version onwards
-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.
The opinions, statements, and/or suggested courses of action
expressed in this E-mail do not necessarily reflect those of BMC
Software, Inc. My voluntary participation in this forum is not
intended to convey a role as a spokesperson, liaison or public
relations representative for BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Warren Baltimore
Sent: Wednesday, July 08, 2009 1:11 PM
To: arslist@ARSLIST.ORG
Subject: KMXperts
**
ARS 6.3
ITSM 5.5
Running on a Solaris 10 Box against Oracle 9
KMXperts (5.4????) running on a Windows 2000 Advanced Server.
I have been asked if there is a way to run an RSS Feed from the KMX
knowledgebase that we use. The thought is to allow the Outlook RSS
Feed aggregator function to monitor is so that the helpdesk would
get a feed of changes or new article postings.
I have very little experience with the KB (it's nice and quiet and
has never given me a lick of trouble), so I'm not really sure of
where to look.
Thanks in advance!
--
Warren R. Baltimore II
Remedy Developer
410-533-5367
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