Shawn, unfortunately you will have to set up a work order for each company if you want to attach an AOT to it. AOT's cannot be related to a company of global. we used the copy to new feature to make it easier, but the template names need to be modified since they have to be unique.
Tami Palacky Remedy Developer Dev Technologies On Jul 8, 9:29 am, "Pierson, Shawn" <shawn.pier...@sug.com> wrote: > Good morning, > > I've been working with SRM and the Work Order Management, and was curious if > anyone knew of a way to allow Work Order Templates to have a company of > "-Global-", because in our environment there are tasks that can be used by > any company such as setting up a login id. I'd prefer not to create a > separate template for each company, but it looks like that may be the only > way to go OOtB. Am I wrong? If so, I will look into customizing the > template workflow. > > Thanks, > > Shawn Pierson > Remedy Developer | Southern Union > > Private and confidential as detailed > here:http://www.sug.com/disclaimers/default.htm#Mail. If you cannot access > the link, please e-mail sender. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
