Do you know which Office 2007 ServicePack level they are on? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Carey Matthew Black Sent: Tuesday, July 14, 2009 12:01 PM To: arslist@ARSLIST.ORG Subject: Re: Excell data query
Steve, I can second the experience. But I can add that we are using Excel 2007 with ARS v6.3 and v7.1 and the problem appears to exist against both ARS servers/ODBC drivers. I like Kelly concluded that the commonality was Excel 2007 more than ARS. It sure does not help me functionally, and it is a lot harder to get my users to "blame Microsoft" (than BMC). So ultimately we hear "Remedy doesn't work". We can all blame each other but at the end of the day if the users can not get the job done, then ... other processes/tools will be found. I have not had any time to try to fix it yet. Just to many bugs in all the software that I use these days. :( -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Wed, Jul 8, 2009 at 6:29 PM, Steve McDonald<s.mcdonald.arsl...@gmail.com> wrote: > ** > Has anyone had problems extracting data via Excel after upgrading to Excel > 2007? > > I have a user that the following error: > > Unable to obtain a list of tables from the data source. He said > spreadsheets created with Excel 2003 work ok but nothing new. > > We're on 7.1 patch 6 on Unix 10/Informix 10. > > > Thanks _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
