Hi Akos...

That kind of push can easily loop on you...

I would suggest doing one of the following:

1) Using LastId keyword to locate the ID (providing that this is the
only creation initiated by this process).
2) Put a GUID on form A that gets pushed to form B.  Then you can fire
another filter that looks up the GUID on form B to return the form
Request ID

Hope this helps.


On Jul 15, 5:08 am, Akos Malindovszky <jes...@vipmail.hu> wrote:
> Hi all!
>
> 'm having a problem with the Push fields action in a Filter.
> I have two forms A & B. When a ticket is created on A that matches certain
> qualifications, then a new ticket is created on form B via a at Push field
> action in a filter. I want to store the request-ID of the new ticket on form
> A also, so there is a filter running on submit on B which pushes the info
> back to the matching request on A.
> My problem is that when the ID is pushed back from B to A, then A starts
> running all the filters again triggered by this modification. Is there any
> way to avoid this step. Can I push a value to a form without triggering a
> modification?
>
> Thank you in advance.
>
> best regards,
> Akos Malindovszky
> Helpdesk Administrator
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