I would recommend specifying a different temp directory for it to write its 
files to.  That way, when it's done, you know for sure which files belong to it 
and can simply wipe out the entire directory.  You can do this by setting the 
environment variable IATEMPDIR in your shell that you run the installer from.  
I did this by creating a wrapper shell script that sets all the environment 
variables that I need for the installation that then calls the real setup 
script.  Mine looks like this:

#!/bin/sh

export LANG=en_US.utf8
export 
LD_LIBRARY_PATH=$LD_LIBRARY_PATH:$ORACLE_HOME/bin:$ORACLE_HOME/lib:/opt/bmc/ARSystem/bin
export 
PATH=$PATH:$ORACLE_HOME/bin:/opt/bmc/ARSystem/bin:/opt/java/jdk1.6.0_13/bin
export IATEMPDIR=/opt/artmp

./setup.sh

The beauty of this is that all the 7.5 installers are run using setup.sh, so I 
simply copy my wrapper script into the Disk1 directory of whatever I'm 
installing and run it.

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, July 14, 2009 7:40 PM
To: arslist@ARSLIST.ORG
Subject: Remedy 7.5 Installation - can you delete temp files?

**

Hi,

I'm installing Remedy 7.5 in UNIX and I've had a lot of tries already since it 
always fails. There were also times when we needed to cancel installation in 
the middle, or even kill the process directly.

I've noticed that in the /tmp directory, there's a lot of folders named 
install.dir.XXXXX (i.e. install.dir.10169). the /tmp folder is already 11GB. is 
it ok to delete folders named install.dir.XXXXX  also, there are files named 
env.properties.XXXXX (i.e. env.properties.16435), is it ok to delete them as 
well? Are there any other files generated during installation that i need to 
delete? (i.e. files inside /var/tmp, etc).

Thanks!
Regards,
Kali


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