Hi, Yes, the documentations say that Sybase is supported. That's why I was surprised that when BMC Support said there was a defect in the product when using Sybase DB and I asked for a workaround, he asked me if we could just switch to other DB like Oracle etc.
Anyway, we'll be trying a few things and we'll see if it would solve the installation problems. Regards, Kali ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac Sent: Monday, 20 July 2009 7:06 PM To: arslist@ARSLIST.ORG Subject: Re: Has anyone installed AR System 7.5 using a Sybase DB? ** Kali, look at page 36 of Installation guide. Sybase is supported. At least another couple of years. Cheers S. Kali Obsum wrote: ** Hi, We're having problems with the Remedy 7.5 Installation using a Sybase DB. We contacted BMC Support and pointed us to a defect in AR System 7.5: SW00317531 The pre-created database feature for Sybase is not supported in AR System 7.5.00. (from Release Notes with Known Issues dated Jan 2009) He then proceeded to tell us that you can't install 7.5 using a Sybase DB (but I'm not really convinced how true this is). In line with this, I'd like to ask if anyone has been able to install Remedy 7.5 using a Sybase Database? Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
