> Is that to say from October 30th 2009 Remedy will not support jdk 1.5.0_12?

Supported versions of AR System would continue to be supported on the existing 
Java 5.0, but any issues found that related to a defect or limitation of J2SE 
5.0 could not be escalated back to Sun Microsystems (or Oracle, in the future) 
for collaberative diagnosis and/or resolution for J2SE 5.0.  As with all cases 
like this, resolving any issues within AR System caused directly by an issue 
with Java 5.0 would become discretionary on the part of BMC.  In other words, 
if something works properly on Java 6.0, but not Java 5.0, BMC may choose to 
recommend moving to Java 6.0 to address that particular situation.

Also note that while the "free" Java SE 5.0 is EoL, Sun will continue to 
support Java 5.0 through their Java SE for Business offering 
(http://www.sun.com/software/javaseforbusiness/index.jsp) which has "up to 15 
years of support per release family".  So Sun does expect to continue support 
for the Java 5.0 code base, just not through the J2SE 5.0 product.

It would be my tentative expectation that once Java 7 is released (which, I 
believe, is scheduled for mid-to-late-2010), the version of AR System released 
after that date would have Java 6.0 as a minimum version.  That's been the 
general trend of BMC products - supporting the current version and one back at 
the time of an AR System release.

-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.
________________________________
From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On 
Behalf Of Remedy Maniac [remedy.man...@googlemail.com]
Sent: Wednesday, July 22, 2009 12:50 AM
To: arslist@ARSLIST.ORG
Subject: java compatibility with ARSystem 7.5

** hello,

1- I am not a java expert
2- we plan to install remedy 7 on a linux box
3- in the Matrix for the java support they say minimum requirement is jdk 
1.5.0_12
4- on the Sun site they say
    "2SE 5.0 is in its Java Technology End of Life (EOL) transition period.
    The EOL transition period began April 8th, 2008 and
    will complete October 30th, 2009,
    when J2SE 5.0 will have reached its End of Service Life (EOSL)."

Is that to say from October 30th 2009 Remedy will not support jdk 1.5.0_12?
and why is jdk mentioned anyway? I would thought jdk was for development....
I would have better understood jvm or jre ...

I have now this concern because when we tried to install remedy 7 we got a java 
error message and the installer crashed

any idea/thoughts/help?

thanks
SR

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