Doing some searching I came across this note in a Server patch readme file

Release 7.0.01 patch 004 contains fixes for web services that require several 
components to be upgraded simultaneously.  To use web services, the following 
components must all be upgraded to release 7.0.01 patch 004 or higher, or must 
all remain at release 7.0.01 patch 003 or below:

Look at your output XML (from the Mid-Tier logs) and see if it has the 
namespace prefix on the attributes (or is it missing on some of them)

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of pascale.bo...@daimler.com
Sent: Thursday, July 23, 2009 4:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: web services problems

Sorry about that ...
ARS 7.01 patch 3
Windows XP
SQL 2005


Thank you,

Pascale Boyer
Remedy Developer
Daimler Trucks North America
MP9 
Portland, OR

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W
Sent: Thursday, July 23, 2009 4:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: web services problems

Which Remedy version?   I seem to remember something about some versions not 
returning the namespace correctly for the attributes.

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of pascale.bo...@daimler.com
Sent: Thursday, July 23, 2009 4:25 PM
To: arslist@ARSLIST.ORG
Subject: web services problems

Hi all,

We have some web services that we are publishing.  The operation used is a 
opGetList.  If we run these web services with SoapUI we do see the information 
being returned properly.  
If we consume the WSDL through a JAVA application (outside Remedy) they are 
unable to get the data. Instead they get a Java error (array store exception).  
It looks like the document is being repeated N times but with no values.

On the mid tier, I do see they call being made and the values (document) being 
prepared and all looks fine.  We are unable to find the cause.
In the WSDL the MaxOccurs is set to unbounded (tried also >1) still not working.
The elements are not set directly under the Root portion. We did create an 
element called getListValueOut  where the output elements are found and mapped 
to the form.

Anyone has an idea what could be the issue? Where we should look.  We have 
looked at all the options/examples found in the manuals. Nothing seems to be 
working.

Thank you,

Pascale Boyer
Remedy Developer
Daimler Trucks North America
MP9 
Portland, OR

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