Some other workflow is calling the PERFORM-ACTION-ACTIVE-LINK run process command. In the ITSM apps, this usually happens from one of several visible buttons to a common hidden button to drive workflow. There are lots of hidden buttons that are "pressed" this way.
Regards, Chuck Baldi On Wed, Jul 29, 2009 at 7:33 PM, Phillips, Richard I CTR USA < rick.philli...@us.army.mil> wrote: > ITSM 7.1 > > I'm familiar with Users selecting a value from a menu bar menu on a > regular form, and having an A/L fire. > > How does an A/L fire when the menu bar menu is hidden, and the form is a > dialog? > > Here's my scenario: When a user selects an Incident template to create > an INC, the following A/L fires: > > HPD:INC:SelectTemplate_110_SetDescription > > It executes on Button/Menu Item 'z3Btn Select Template'. > > 'z3Btn Select Template' is not a button, but appears to be a menu bar > item. It's associated with HPD:Helpdesk dialog views only (but dialog > windows have no menu bars). > > Additionally, 'z3Btn Select Template' is 'not in any view'. The only > HPD:Helpdesk form views with menu bar menus have them hidden, but > enabled. > > How does this A/L get fired? > > Thanks, > > Rick > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"