Can the users connect if you replace the server's servername with its actual IP address? If yes, that would indicate a DNS problem and could explain why the problem is intermittent.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Barber, Sue Sent: Monday, August 03, 2009 7:49 AM To: arslist@ARSLIST.ORG Subject: Users unable to log in (ARERR 90) ** Morning all, We are having a strange problem with user connectivity. We have several users who can't log in to the desktop client - this is an intermittent problem. They get the ARERROR 90 - I replace the actual server name with 'servername' below, but it does show the proper name in the message. Strange thing is that they can connect via midtier and if they log in wireless or VPN. Only when they are directly connected to the network, and like I said, they get in sometimes. I have a ticket opened with Remedy, but we are still going through the "send me this" stage and meanwhile, I have 5 HD people who can't connect! Any help would be greatly appreciated. Server: 7.1.00 Patch 004 O.S. Linux 2.6.9-89.0.3 DB: Oracle 10.2.0.4.0 Client Tool: 7.1.00 Patch 4 Sue Barber "ARERR [90] Cannot establish a network connection to the AR System server : servername (0) : RPC: Program not registered" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
