Bhupesh, Have you refreshed the mid-tier cache after creating the Active Link?
If yes to the above, do you have any restrictions on the Active Link that restricts it for firing for certain $CLIENT-TYPE$ ?? Joe ________________________________ From: Bhupesh Gupta <gupta.bhupesh3...@gmail.com> To: arslist@ARSLIST.ORG Sent: Tuesday, August 11, 2009 2:46:22 PM Subject: Is this a Known Error on Remedy 7.5 ** All, I created a Navigation Panel in R 7.5 and wrote a AL to fire on one of its menu item. But on user/web tool, it is not firing. There is no run if qualification so no question of failure. All other things are working fine. Also, nothing is coming in Logs as well for above scenario. Is this a known issue with BMC Remedy 7.5?? -- Regards, Bhupesh Gupta __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"