What changes did you make? It sounds like it can't connect to the mail server.
Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ravi Sent: Thursday, August 20, 2009 4:55 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Email Error : Client does not have permissions to send as this sender ** Thank you for your reply guys. After making the necessary changes what you guys suggested, Now i am getting different error message. com.sun.mail.pop3store protocolconnect severe: connect failed; nested exception is : java.net.connectexception: connection refused: connect javax.mail.messagingexception connect failed; nested exception is: java.net.connectexception: connection refused: connect what could be the reason? Thanks, Raj On Thu, Aug 20, 2009 at 3:58 PM, Lyle Taylor <tayl...@ldschurch.org<mailto:tayl...@ldschurch.org>> wrote: It sounds more like you're logging into the mail server with an account that's different than what you've specified as the sender e-mail address in your mailbox configuration. For example, if you're logging into an Exchange server as "serveraccount", but you've got the From address in Remedy configured as "remedyaddr...@mycompany.com<mailto:remedyaddr...@mycompany.com>", then you're effectively trying to send e-mail as a different user than you're logged in as, and the mail server needs to be configured so that you have that permission. Lyle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Grooms, Frederick W Sent: Thursday, August 20, 2009 3:54 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Remedy Email Error : Client does not have permissions to send as this sender I think it means that the login that the Remedy Email Engine uses to login to your email server does not have rights to send emails. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Raj Sent: Thursday, August 20, 2009 4:50 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Remedy Email Error : Client does not have permissions to send as this sender Hello All, I getting the following error : Client does not have permissions to send as this sender in Remedy Email Engine. Does anybody know, what could be the reason. Thanks, Raj _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org/> Platinum Sponsor:rmisoluti...@verizon.net<mailto:sponsor%3armisoluti...@verizon.net> ARSlist: "Where the Answers Are" NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org/> Platinum Sponsor:rmisoluti...@verizon.net<mailto:sponsor%3armisoluti...@verizon.net> ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
