Thank you Michael . Yes, I am running tomcat on IIS.
Also, the steps you mentioned, these were already completed. Still no success. Please note : I am using URL http://servername/arsys/home still getting the same error. On Aug 26, 12:10 pm, Michael Latham <mlatha...@hotmail.com> wrote: > Sounds like you are accessing a page in a directory that does not have the > proper permissions applied for the authenticated user that you logged in > with. Like a user who has public access is trying to access a private > directory. Directory permissions are always an annoyance when it comes to > web apps. Give the whole URL and I can probably tell you what is going on. > Are you using Tomcat per chance? Anyway try this: > > *Open IIS Manager by typing inetmgr in run dialog box > > *Right click on your web site directory and select properties > > *Go to the directory security tab and click on the edit button under the > anonymous access and authentication section > > *Check the chekcbox to enable anonymous access or provide the correct > account name and password > > Mike Latham - Some Remedy Developer Guy > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > > [mailto:arsl...@arslist.org] On Behalf Of Raj > Sent: Wednesday, August 26, 2009 1:58 PM > To: arsl...@arslist.org > Subject: mid tier error > > Hello All, > I am getting the following error message when trying to access remedy > through web. > What could be the problem? > Thanks, > Raj > > You are not authorized to view this page > You do not have permission to view this directory or page using the > credentials that you supplied. > ---------------------------------------------------------------------------- > ---- > > Please try the following: > > Contact the Web site administrator if you believe you should be able > to view this directory or page. > Click the Refresh button to try again with different credentials. > HTTP Error 401.1 - Unauthorized: Access is denied due to invalid > credentials. > Internet Information Services (IIS) > > ---------------------------------------------------------------------------- > ---- > > Technical Information (for support personnel) > > Go to Microsoft Product Support Services and perform a title search > for the words HTTP and 401. > Open IIS Help, which is accessible in IIS Manager (inetmgr), and > search for topics titled Authentication, Access Control, and About > Custom Error Messages. > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"- > Hide quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
