Hi, can you explain to me what you just try to do ? im trying to create task, via filter, this works, im doing a direct push to tms:Task, but the problem is when the change request is moved to sheduled, the task status is never updated ....
dod you have a similar problem ? thanks "Pierson, Shawn" <shawn.pier...@sug.com> Envoyé par : "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 2009-08-28 16:00 Veuillez répondre à arslist@ARSLIST.ORG A arslist@ARSLIST.ORG cc Objet How to automatically add tasks via filters ** Good afternoon, I don?t know if anyone has worked with this before, but I?ve run into a snag. Right now, I?m trying to automatically create the tasks via three task group templates via filters. Basically, from the application (I?m using Work Order, but this could apply to Change just as easily), I have a filter that looks for a certain set of conditions on submit, and when that happens the filter triggers the following actions 1. Push Fields to TMS:ParentApplicationTemplateBuilder. 2. Run Process (Application-Query-Delete-Entry "TMS:Flow" 'RootRequestInstanceID' = "$InstanceId$" AND 'ParentID' = "$InstanceId$" AND 'Sequence Mode' = "Yes" AND 'Status' = "Pending") 3. Push Fields to TMS:FlowBuilder. These three items are mirrored after what happens when you use a Work Order Template with a related Task Group Template. The only thing I need to do is be able to similarly add task groups and tasks based on my own workflow. I think this is close, but I may be missing something. If you have done something like this before, let me know. Thanks, Shawn Pierson Remedy Developer | Southern Union 5444 Westheimer Rd. Houston, TX 77056 | 713.989.7226 Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ Le présent message est destiné uniquement aux personnes indiquées dans l'en-tête. Il contient des informations confidentielles qui peuvent être divulguées à des tiers sans que l'expéditeur ait préalablement accordé son consentement à cet égard. Si vous n'êtes pas un des destinataires concernés par cette communication ou une des personne autorisées à la recevoir, veuillez en aviser l'expéditeur par courriel et détruire toutes copies qui peuvent exister. This message is intended solely for the individual or entity to whom it is adresses. It contains privileged and confidential information which is not to be disclosed without the sender's express consent. If you are not the intended recipient of this message or an authorized representative thereof, please notify the sender by email and then destroy this message as well as all other existing copies. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
