AIE uses the username and password of the user that installs it, and considering that it is very likely that you have done it with Demo, you will need to reset it to an alternate username and password in its configuration or your schedules will fail..
Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Axton Sent: Friday, September 11, 2009 9:36 PM To: arslist@ARSLIST.ORG Subject: Re: Deleting Demo account (UNCLASSIFIED) Very old versions of some products required the Demo account during installation (Palm Link, Approval Server, others?) but I do not know of anything that works that way any more. This was in the 4.x years that this was the case. There are other accounts in the system that have default usernames, such as MidTier User, Remedy Application Service, AR_ESCALATOR, Distributed Server, and some others. Most of these have an option to change the default password and the later versions of Remedy (7.? and higher) require you to define a password as the default password can no longer be used. Axton Grams On Fri, Sep 11, 2009 at 3:18 PM, Nguyen, AnhThien Mr CTR NG NGB ARNG <anhthien.ngu...@us.army.mil> wrote: > Classification: UNCLASSIFIED > Caveats: FOUO > > Hello list, > > I hope this is a simple question, but somehow, it's giving me a heartache. I > was asked since we don't use the Demo account for anything, could we delete > the Demo account? My first response was just to leave it, however, security > came in place and told that I will probably need to delete it. Default > username generated by any system shouldn't be used at all. So, my question > is: what impact would I have once I've deleted the Demo account? I have done > this on my test server and it seems to be ok so far. Just thought I ask the > list. > > Btw, I have several other accounts which I've created that have administrator > permissions. > > Thanks in advance, > Thien > Classification: UNCLASSIFIED > Caveats: FOUO _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
