Speaking from past experience, each major version of the ARServer supports one version of the Oracle client. For 7.x, this is the 10g client. I would expect that in a later major version release, ARServer will support a later version of the Oracle client. The reason that only one Oracle client is support is because when ARServer is compiled, it is linked against a specific version of the Oracle client. Support for multiple versions of the Oracle client by ARServer would require a separate build and it has not been the general practice to have multiple builds of ARServer for a given version with the exception of platform and db flavor.
On the db server, you should be safe using 9i, 10g, or 11g as Remedy does not utilize any features specific to the database server that would warrant the use of a specific version. These are just my observations based on past experience and do not imply any future direction of the Remedy product line. Please consult the product compatibility matrix to ensure you are running a supported configuration. Axton Grams The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Fri, Sep 18, 2009 at 8:02 AM, Walters, Mark <mark_walt...@bmc.com> wrote: > ** > > Oracle 11g is a supported database for ARS 7.5 but note that you still need > to use an Oracle 10g client for the server to connect. This is covered by > the “or higher” clause in the 7.5 compatibility matrix. > > > > http://media.cms.bmc.com/documents/AR_System_7_5_00_Compatibility_Matrix_v1021.pdf > > > > > > Mark Walters > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or support representative for BMC Software, Inc. > > > > > > > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Patrick St-Pierre > Sent: 18 September 2009 13:21 > To: arslist@ARSLIST.ORG > Subject: Oracle 11 > > > > ** > Hi list > Did someone know when BMC will support oracle 11 ?, i hear they are suppose > to support it only in 7.5 version, but when ? And did you hear the same > thing ? > > thanks _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the > Answers Are"_ > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
