Weird....I use it on the web in my app....never noticed it not working :)

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Friday, September 18, 2009 2:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: Problems with attachment


** 
It is probably the same reason why Perform-Action-Add-Attachment doesn't
work (and is not supported) over the web. Even the manuals and the Help
files say that it works only on the Windows User tool.
 
Joe

-----Original Message-----
From: LJ Longwing <lj.longw...@gmail.com>
To: arslist@ARSLIST.ORG
Sent: Friday, September 18, 2009 10:04:05 AM
Subject: Re: Problems with attachment

That's just the way it is with attachments from the web....nothing that I
know of that you can do about it. 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Gianluca Nieri
Sent: Friday, September 18, 2009 7:34 AM
To: arslist@ARSLIST.ORG
Subject: Problems with attachment

Hi,
I'm experiencing a strange problem with ARS6.3 and HD5.6. If I create a
ticket from the WEB and attach a file, only the filename is stored, while if
I do the same from the client, all the path is storede. It's a huge problem
for me, any suggestion?

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