Mark, That should not be that hard..
The Open Window action does have the option to open a window when opened to select the view to open it in.. Use that, and in the Run If quailification check for group memberships before opening the appropriate view.. Joe ** ________________________________ From: "Brittain, Mark" <mbritt...@navisite.com> To: arslist@ARSLIST.ORG Sent: Tue, October 6, 2009 3:19:53 PM Subject: Views Hi All, I have what probably amounts to a really dumb question but I am baffled. What I would like to do is create a different view for two groups. The Manager group only needs to see a small group of fields. The Help Desk needs lots of fields, buttons, etc. I can create the view that each group wants to see, but how do I set it up so that each group sees their view? I looked in the ARS 6.3 manuals and can’t find a thing that tells me how. Thanks Mark ____________________________________________ Mark Brittain Remedy Developer NaviSite mbritt...@navisite.com (315) 453-2912 x5418 (Phone) (315) 317.2897 (Cell) Reduce Cost of IT with Managed Hosting and Application Services from NaviSite. Visit www.NaviSite.com Today. ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"